Customer & property records
Keep service addresses, pool details, equipment, access notes and history with the customer.
The Splash Office product
One product.
All the way through.
For the people in the office, the crew at the pool and the customers you serve. One connected place for the work that keeps your business moving.
See it for your business
Meet your AI office manager
His name is Splash.
He’s here to help.
Ask a question, prepare a customer reply or draft the next booking with the context already in Splash Office. He helps with the details while you stay in charge of the business.
In the office
Less searching.
More context.
The customer’s conversation, property and work belong together.
Email and two way texting
Work with company email and text conversations, including pictures. Use saved replies, internal notes and Send Later where your connected line supports them.
Photos and job files
Keep reference photos and PDF attachments with individual jobs. Open pictures larger when the details matter.
Splash, in context
Get help drafting replies and booking work, with review and sending rules that follow your company’s configuration.
From yes to work
Make the agreement
part of the journey.
What the customer agrees to should connect to what your team does next.
Quotes, contracts & signatures
Build reusable templates, tailor the customer’s document and collect signatures.
Customer groups
Filter a group of customers and apply the appropriate template, with review before a bulk send.
Recurring services
Choose service start and stop dates deliberately. Keep active work, queued services and historical records understandable.
Pricing for the property
Use your configured zone and feature prices for supported job calculations, with clear information when a calculation needs attention.
Plan the day
The right work.
A clear plan.
See what is scheduled, what needs attention and what your crews will take into the field.
Dispatch
Plan work across crews in a visual board. Review proposed placements before applying the day’s plan.
Deliberate adjustments
Place jobs, adjust the order and keep intentional choices visible while planning.
Your people and time
Keep crew membership and time records connected to the work, with office review where needed.
Made for the crew
The next stop.
The right details.
A clear view of today’s route, with the customer, address and instructions close at hand.
- Access notes and job instructions
- Visit readings, notes and photos
- Supported visit work saved on the device
- Job PDFs available with a connection
Supported offline work sends when a connection returns. Connected documents and some other features still require service.
For your customers
A professional
experience throughout.
Keep communication, agreements, service information and payments connected to their account.
A customer account
Give customers a place to sign in and access the information you share with them.
Service records
Review completed tickets in the office and choose when to share them. Office approval does not charge the customer.
Invoices and payment updates
Make invoice and payment states clear, with customer communications that reflect the actual result.
Bring it back to the business
The work, the payment
and the books.
Collect invoice payments through your connected Stripe account. Connect customer, invoice and payment information with QuickBooks Online or the separately configured Desktop connection.
Both integrations are included. There is no extra Splash charge for payments. Stripe charges its own processing rates.
Explore the connections